Guidance, Training, and Implementation for Your Innovation Program:
Kazzylen’s customer service team offers full support for your innovation program. From strategic planning to hands-on implementation and execution. Our team of experts are there to help you succeed.
Kazzylen will help you put in place the key building blocks for a sustainable program, define your strategy and align it to the wider needs of the organization.
Align your process to your goals, and embed best practices into your program. Kazzylen’s architecture services are about the practical set-up and organization of your innovation environment.
Kazzylen’s execution services focus on the day-to-day running of your innovation program. Practical advice, templates and robust process examples are there to support you.
We work with clients to build their programs across three areas:
Collaborative Innovation Foundations
Kazzylen will help you understand key resource requirements, team structure, and policy considerations to help establish the foundations you need for a sustainable program.
Planning & Alignment
To make collaborative innovation sustainable for the long term, planning a roadmap and aligning key components is essential. Creating early successes, developing an engaged audience, and understand the culture of your organization is part of this process.
A health check is a review process which Kazzylen will conduct for your program. The in-depth look at your activities reveals areas where you can adjust and improve. Kazzylen will deliver a structured report upon completion of the health check, and discuss the recommendations with you.
Delivering sustainable and measurable business value can prove challenging for some innovation programs. Kazzylen will work with you to analyse your current innovation process and your portfolio value and strength at each gate, to help design a program of activities to boost business outcomes and shorten delivery times.
Engaging third parties outside of your organization is often a key step for developing an innovation program. We work with you to understand your commercial needs, identify the right external parties and define a program structure for your specific Open Innovation needs.
Social Media Integration
Company Innovation Management may be part of a range of social business applications used within your organization, such as SharePoint, Yammer or IBM Connections etc. Kazzylen will work with you to agree on an appropriate and clear social application structure to keep the company aligned, applications integrated and to ensure employees know which application to use in each business context.
Design & Branding
Great design sets the right mood for innovative thinking. Kazzylen translates your innovation strategy into an appealing design to catch your audience’s attention. We create innovation brands, advertising campaigns, and customize your innovation platform.
Campaign Best Practices
Kazzylen offers a training and workshop session to embed core online innovation best practices within your innovation team. We’ll agree a policy for each specific element of idea campaigns, including evaluation of content, sponsorship, rewards and recognition, sustainability of the process etc.
Software Training & Setup
Our software experts are on hand to deliver training workshops which provide you with the knowledge to manage the system. These workshops ensure you are able to get the most from the tool, learning how and when to use key features to your advantage.
Ensuring that your audience is aware and enthusiastic about your innovation and business challenges is vital in making sure people participate. The methods and messages depend on your objectives and what’s been done in the past. We’ll work with you to develop a communications plan that will drive the type and amount of participation you’re looking for.
Expert Process Training
There are 50 factors that affect how a given community will engage in your online innovation program. We offer training for full time innovation professionals to help understand how to promote long term, sustainable participation aligned closely with your organization’s objectives.
Innovation Advocate Training
Building an engaged and supportive community of advocates across all parts of your enterprise will help embed collaborative innovation more effectively, especially within large or complex organizations. Kazzylen offers training and mentoring of a handpicked, volunteer community, on how to be a good advocate, including guidance on how to identify likely advocate candidates.
Campaign & Strategy Playbook
Selecting the right idea campaign at the right time, appropriate to your current culture and goals can be a challenge. Kazzylen teaches you how to prioritize, phase, and select the right campaigns, building up a personalized playbook for your community for a six month phase of your program.
Kazzylen’s software/hardware comes ready out of the box. For some organizations though, this is just a starting point. They wish to develop their own custom aspects to the program, to perfectly fit the needs of the company. Using the Kazzylen Workbench, our application specialists can build workflows and features that you need.
Kazzylen will help your innovation team to create custom idea campaigns matched to your business needs, culture, and company structure. We’ll share templates and guidance, and teach you how to write compelling questions helping to engage and inspire your target audience.
Innovation Team Coaching
Your innovation managers may require a little more help than our initial training and planning advice. Therefore we offer a mentoring service for key individuals within your team. Kazzylen acts as a trusted partner and delivers occasional coaching to provide advice on new challenges or when looking to take the program in a new direction.
Kazzylen will brief your senior stakeholders on what it means to implement a collaborative innovation program. Kazzylen will share examples to aspire to, possible pitfalls and explain how your stakeholder community can become a key enabler of a successful program.
Kazzylen will be your program champion. We will host town hall meetings, webinars and speak with program sponsors to help brief vital groups in your community on how to get involved and what’s expected of them. Kazzylen will act as the champion for the new approach and offer advice based upon its deep program knowledge and experience.
Facilitated Evaluation Sessions
Major idea campaigns often require a more extensive review process to ensure the best ideas are considered and that the review team spends their time on the most valuable activities. Kazzylen offers a customized, facilitated review process to support your innovation managers and reviewers with best practices that support your specific needs and campaign objectives.
Kazzylen will monitor your campaigns, participation and quality of submissions on a daily basis. We will look to identify any areas where the program can improve and guide your innovation team towards any changes in strategy or tactics to improve the overall strength of each campaign.
Kazzylen will act as your internal innovation manager. Embedded within your organization and working onsite with your employees, Kazzylen consultants will take a lead role in developing campaigns, managing your implementation of the Kazzylen platform and liaise with key stakeholders. If you require more capacity, Kazzylen can help.