Privacy Policy for Kazzylen Hosting and Domain (KAZZYLEN HD)

Effective Date: 1 June 2025
Last Updated: 1 January 2024

Kazzylen Hosting and Domain (KAZZYLEN HD) registered as KAZZYLENHOST (BN 3274265), a subsidiary of KAZZYLEN LTD (RC 2015785), is committed to protecting the privacy and personal data of our customers, partners, and visitors. This Privacy Policy explains how we collect, use, share, and safeguard information across our services, including hosting, domains, and the Kazzylen HD Reseller Program.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Name, email address, phone number, billing address.
Government-issued IDs (if required for verification).

1.2 Account & Service Data

Login credentials, user account details.
Domain registration details (registrant, administrative, and technical contacts).
Hosting configuration and usage data.

1.3 Payment Information

Transaction details, invoices, billing history.
Payment method details (processed via secure third-party gateways).

1.4 Technical Information

IP address, browser type, device information.
Server logs, cookies, and usage analytics.

1.5 Reseller & Partner Data

Company details, business registration documents.
SLA agreements, reseller landing page information.
Customer data collected by resellers (with shared responsibility).

2. How We Use Your Information

We process data for the following purposes:

To create, manage, and secure user accounts.
To provide hosting, domain, and reseller services.
To process payments and prevent fraud.
To comply with regulatory requirements (e.g., ICANN rules for domains).
To communicate updates, promotions, and important notices.
To improve website performance, security, and user experience.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and analytics tools to enhance service delivery.
Users may disable cookies in their browser, but certain features may not function properly.

4. Sharing and Disclosure

We do not sell personal data. However, we may share information with:

Service Providers – Payment processors, technical infrastructure providers, domain registries.
Regulators & Legal Authorities – If required by law, court order, or regulatory body.
Reseller Partners – Where customers sign up via a reseller landing page, limited data may be shared with the reseller for service fulfillment.

5. Reseller Program Data Responsibilities

5.1 Kazzylen HD’s Role – We process data related to hosting, domains, and platform operations.
5.2 Reseller’s Role – Resellers are independent data controllers for customer data they collect directly (e.g., via landing pages). They must comply with privacy and data protection regulations.
5.3 Shared Responsibility – Both KAZZYLEN HD and resellers agree to safeguard end-user data under applicable laws.

6. Data Security

We use encryption (SSL/TLS), firewalls, and access controls to secure personal data.
Users are responsible for maintaining the confidentiality of their passwords and account access.
No system is completely secure, but we continually update our security practices.

7. Data Retention

Account and billing data: retained for as long as the account is active or as required by law.
Domain registration data: retained in compliance with ICANN and registry requirements.
Marketing data: retained until you opt out of communications.

8. Your Rights

Depending on your jurisdiction (e.g., NDPR, GDPR, CCPA), you may have rights including:

Right to access the personal data we hold about you.
Right to request correction or deletion of your data.
Right to restrict or object to certain processing activities.
Right to data portability.
Right to withdraw consent for marketing at any time.

Requests may be submitted to privacy@kazzylenhd.com.

9. International Data Transfers

Data may be stored or processed outside Nigeria in compliance with applicable laws.
We ensure appropriate safeguards are in place (e.g., contractual clauses, secure infrastructure).

10. Children’s Privacy

Our services are not directed to individuals under 18 without parental/guardian consent.
If we discover that a minor has provided data without consent, we will delete it promptly.

11. Third-Party Links

Our websites may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their policies.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes. Continued use of services constitutes acceptance of the updated policy.